Windshield Repair and Your Auto Insurance: A Comprehensive Guide

Does Auto Insurance Cover Windshield Repair? Top Guide 2024

Understanding Windshield Damage and Insurance Coverage

Does auto insurance cover windshield repair? In most cases, yes.

Here’s a quick breakdown:

  • Comprehensive Coverage: Usually includes glass repair or replacement. A deductible may apply.
  • Collision Coverage: Covers damage if it results from a collision.
  • Full Glass Coverage: No deductible and specifically covers all glass damage.

Windshield damage is one of the most common issues car owners face. A small chip from road debris or a large crack from a severe hailstorm can compromise both the safety and aesthetics of your vehicle.

Luckily, auto insurance can help ease the burden. Whether your windshield was damaged by falling objects, vandalism, or other accidents, understanding your coverage is key.

Policies like comprehensive and collision coverage can protect you from high replacement costs, but it’s important to know the specifics of your terms.

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Does Auto Insurance Cover Windshield Repair?

Comprehensive Coverage

Comprehensive coverage is your best bet for windshield repair. It covers non-collision-related damages, including:

  • Natural disasters like hailstorms and hurricanes
  • Theft and vandalism
  • Hitting an animal

If a tree falls on your car or a thief smashes your windshield, comprehensive coverage has you covered.

However, you will need to pay a deductible. This is the amount you pay out of pocket before your insurance kicks in. For example, if your deductible is $500 and the repair costs $700, you pay $500, and your insurance covers the rest.

Some insurance companies offer separate windshield deductibles. For instance, Plymouth Rock allows a $0 or $100 windshield deductible option, making it easier on your wallet.

Collision Coverage

Collision coverage helps when your windshield is damaged due to a car accident. This includes:

  • Car accidents where you hit another vehicle
  • Collisions with stationary objects

If another driver is at fault, their insurance may cover the damage. If you’re at fault, your collision coverage will step in, but you’ll still need to pay your deductible.

For example, if you hit a pole and crack your windshield, your collision coverage will handle it after you meet your deductible.

Full Glass Coverage

Full glass coverage is an optional add-on to your policy. It specifically covers auto glass repair and replacement without requiring you to pay a deductible.

Benefits of Full Glass Coverage:

  • No deductible: You don’t pay out of pocket for repairs or replacements.
  • Comprehensive coverage: Covers all types of auto glass damage.

For instance, if a rock cracks your windshield, full glass coverage means you won’t pay a penny for the repair or replacement.

Full glass coverage is especially useful in states with frequent storms or high vandalism rates. It can save you money and hassle in the long run.

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In summary, auto insurance does cover windshield repair, but the specifics depend on your coverage type. Comprehensive coverage handles non-collision damages, collision coverage deals with accident-related damages, and full glass coverage offers the most convenience with no deductible.

Next, let’s explore the situations covered for windshield repair and when insurance might not apply.

Situations Covered for Windshield Repair

Your insurance coverage can make a big difference when it comes to windshield repair. Here are some common scenarios where your auto insurance might cover the damage:

Common Scenarios

  • Road Debris: Small rocks or gravel kicked up by other vehicles can cause chips or cracks in your windshield. Comprehensive coverage usually handles these types of damages.

  • Hail Damage: Hailstorms can shatter or crack your windshield. Comprehensive coverage typically covers these natural events.

  • Falling Objects: If a tree branch or other object falls and damages your windshield, comprehensive insurance will generally cover the repair or replacement.

  • Vandalism: Acts of vandalism, like someone intentionally breaking your windshield, are covered under comprehensive insurance.

  • Hitting an Animal: If an animal collision results in windshield damage, comprehensive coverage can help with the repair costs.

  • Theft-Related Damage: If someone breaks into your car and damages the windshield, comprehensive coverage will often cover this scenario.

When Windshield Repair Isn’t Covered

While comprehensive insurance covers many situations, there are instances where your insurance might not help:

  • No Comprehensive Coverage: If you only have liability insurance, your policy won’t cover windshield damage. Comprehensive coverage is optional, but crucial for these types of repairs.

  • Pre-Existing Damage: If you bought a car with an already damaged windshield, your new insurance policy won’t cover the repair or replacement.

  • High Deductible: Sometimes, the cost to repair or replace the windshield is lower than your deductible. For example, if your comprehensive deductible is $1,000 and the repair costs $700, you’ll have to pay out of pocket.

Understanding these scenarios can help you decide whether to file a claim or pay for repairs yourself.

Next, let’s dive into how to file a windshield repair claim and the steps involved.

How to File a Windshield Repair Claim

Through Your Insurer

Filing a claim for windshield repair can be straightforward if you follow the right steps. Here’s what you need to know:

  1. Gather Information: Before contacting your insurer, have all necessary details ready. This includes your policy number, contact information, and specifics about the damage. You’ll need to know the date and time the damage occurred, how it happened, and the extent of the damage.

  2. Contact Your Insurer: Most insurance companies offer 24-hour claims assistance. You can file a claim by phone, through their website, or via a mobile app. Be prepared to provide all the gathered details.

  3. Provide Damage Details: Describe the damage to your windshield. Include the diameter, length, and position of any cracks or chips. This helps the insurer decide if the glass needs to be repaired or replaced.

  4. Schedule an Appointment: Once your claim is processed, you can schedule an appointment with a local glass shop or a mobile service. Your insurer will guide you through this step.

Through a Third Party

Many insurance companies partner with third-party providers to make the process even simpler. Here’s how it works:

  1. Check with Your Insurer: Verify which third-party glass shops your insurance provider works with. Some insurers offer a link to file a glass claim directly with the third party.

  2. Contact the Third-Party Provider: Once you have the details, contact the third-party provider. You might need to provide your insurance company name, policy number, deductible amount, vehicle details, and information on how the damage occurred.

  3. Schedule Your Service: After confirming your coverage, the third-party provider will help you schedule a repair or replacement service. For example, Safelite offers both in-shop and mobile services.

  4. Complete the Service: If you have a deductible, you’ll pay it directly to the shop upon completion of the repair or replacement. The third-party provider will handle the claim submission to your insurer.

By understanding these steps, you can make the process of filing an auto glass claim smooth and hassle-free.

Next, let’s explore the costs associated with auto glass repair and replacement.

Costs and Deductibles for Windshield Repair

Repair vs. Replacement

When it comes to fixing your windshield, the costs can vary greatly depending on whether you need a repair or a full replacement.

Repair Costs:
Small Chips: Fixing minor chips usually costs between $60 and $100 each.
Small Cracks: Small crack repairs are priced similarly to chip repairs, around $60 to $100.

Replacement Costs:
Older Cars: Replacing a windshield on older vehicles typically ranges from $300 to $500.
Newer Vehicles: For newer cars with advanced technology, the cost can exceed $1,000. Features like rain-sensing wipers and Advanced Driver Assistance Systems (ADAS) require recalibration, which adds to the expense. For instance, recalibrating ADAS can add $100 to $400 to the total cost.

Example: A 2019 Volkswagen Tiguan with ADAS might cost around $1,322 for a replacement, while a 2017 Ford F-150 without ADAS could be as low as $390.

State-Specific Regulations

Zero Deductible States:
In some states, you won’t have to pay a deductible for windshield repair or replacement if you have comprehensive coverage. These “zero deductible” states include:
South Carolina

For example, in Kentucky, if you have full coverage, all auto glass replacements are free.

Optional Coverage States:
In other states, insurers must offer full glass coverage as an option, but it’s not automatically included. These states include:
New York

Even if your state isn’t listed, some insurance companies may still offer no-deductible or low-deductible glass coverage. It’s worth checking with your insurance agent to see if this option is available.

Understanding these costs and regulations can help you make informed decisions about your windshield repair needs.

Preventative Measures to Protect Your Windshield

Driving Tips

Taking care of your windshield starts with how you drive. Here are some tips to keep it in good shape:

  • Maintain a Safe Following Distance: Stay back from other vehicles, especially large trucks. Rocks and debris can get kicked up and hit your windshield.

  • Avoid Gravel Roads: Gravel roads increase the risk of flying rocks. If you must drive on them, slow down and keep a safe distance from other vehicles.

  • Steer Clear of Construction Zones: Construction areas are full of loose debris. If you can’t avoid them, drive slowly and cautiously.

Parking Tips

Where you park your car can impact your windshield’s health:

  • Park in a Garage: If you have access to a garage, use it. It protects your car from the elements and falling debris.

  • Avoid Parking Under Trees: Branches, acorns, and other falling objects can damage your windshield. Look for open spaces or covered parking.

  • Choose Safe Locations: Avoid parking in areas prone to vandalism. Well-lit and busy spots are usually safer.

Maintenance Tips

Regular maintenance can extend the life of your windshield:

  • Check Wiper Blades: Worn-out wipers can scratch your windshield. Replace them regularly to ensure they’re in good condition.

  • Inspect Your Windshield: Look for small chips or cracks. Addressing these early can prevent them from spreading and requiring a full replacement.

  • Prompt Repairs: If you notice any damage, get it repaired immediately. Small fixes are cheaper and quicker than dealing with large cracks.

Taking these preventative measures can save you time and money in the long run. Now, let’s move on to the process of filing a windshield repair claim.

Frequently Asked Questions about Windshield Repair and Auto Insurance

Who is responsible if a rock hits my windshield?

If a rock hits your windshield, determining responsibility can be tricky. Generally, if a vehicle kicks up a rock from the road, the driver of that vehicle is not liable. However, if the rock falls off a truck carrying loose materials, that driver is responsible. Tracking down the responsible party can be difficult, so it’s best to notify your insurance carrier immediately.

Is windshield replacement free in Massachusetts?

Yes, in Massachusetts, windshield replacement can be free if you have comprehensive coverage. The state law mandates that insurers waive the deductible for windshield repairs or replacements under comprehensive coverage. Always check your policy to confirm.

Can you claim a windscreen on insurance?

Yes, you can claim a windscreen on insurance if you have the appropriate coverage. Comprehensive coverage typically covers windshield repairs and replacements. Some policies even offer full glass coverage, which may have a low or no deductible. Always review your policy details or contact your insurance agent to understand your coverage.


At Toth-Felty Insurance, we believe in providing personalized solutions tailored to meet the unique needs of our clients. Whether you’re dealing with a minor chip or a full windshield replacement, our team in Middleburg Heights, Ohio, is here to guide you every step of the way.

Our goal is to ensure you have the best possible coverage for your auto glass repair needs. We work closely with you to understand your situation and help you navigate the complexities of auto insurance. With our expertise, you can drive with confidence knowing that your vehicle is well-protected.

For more information on how we can tailor an auto insurance plan to your needs, or to discuss your current policy, please visit our auto insurance service page.

We’re dedicated to making sure you have the robust protection you need, so you can focus on what matters most—your safety and peace of mind.

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